Welcome to Zipway! By using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making use of our services.

1. Service Overview

Zipway provides airport pickup, drop, and car rental services across various cities, including Ahmedabad, Vadodara, Surat, Mumbai, Rajkot, and more. By using our platform, you acknowledge and accept our services as outlined herein.

2. Booking Process

To book our services, you must provide accurate information, including your pickup and drop locations, dates, and other relevant details. All bookings must be confirmed via our website or customer support team. Any changes to bookings must be made at least 24 hours before the scheduled service.

3. Payment Terms

Payment for all services must be completed before the service is rendered, unless otherwise agreed upon. Zipway accepts various payment methods, including credit/debit cards and other secure online methods. Prices are subject to change, and customers will be notified of any changes before payment.

4. Cancellations & Refunds

You can cancel your booking up to 24 hours in advance for a full refund. Cancellations made less than 24 hours before the scheduled service may incur cancellation fees. Refunds, if applicable, will be processed within 7-10 business days.

5. Service Availability

Zipway aims to provide reliable, on-time service across all regions. However, Zipway is not responsible for delays due to factors outside of its control, such as weather conditions, traffic, or unforeseen circumstances. We recommend customers plan accordingly.

6. Passenger Responsibility

Passengers are responsible for ensuring that they are ready at the agreed pickup time and location. Zipway will not be held liable for any missed connections or delays caused by passenger negligence.

7. Liability & Safety

Zipway is committed to ensuring the safety of our passengers. However, we are not responsible for any accidents, injuries, or damages that occur during the trip. Passengers are advised to follow all safety instructions provided by our drivers.

8. Privacy & Data Protection

Your privacy is important to us. We collect and store personal data necessary for providing our services. For more information on how we handle your data, please refer to our Privacy Policy.

9. Contact Us

For any questions or concerns regarding our privacy policy, please contact us:

• Phone: +91 97265 08258
• Email: info@zipway.co.in
• Website: zipway.co.in
  
  

By using Zipway’s services, you agree to the above Terms of Service. We reserve the right to modify or update these terms at any time without prior notice.